The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability

“A good process eliminates wasted time.” – Bill Gates

Every business process in every organization can be improved—made better, faster, more efficient, more cost-effective, and more flexible to changing business needs. Business process improvement (BPI) can drive substantial bottom-line increases, ultimately accelerating the revenue cycle.

The Power of Business Process Improvement proves that even sweeping BPI initiatives don’t have to be complex, time-consuming projects. This incredibly practical book, written for the layperson, cuts through lengthy, technical explanations with a 10-step method designed for busy professionals with real-world problems. Starting with simple tools to help the reader develop a process inventory, author Susan Page shows how to:

• Prioritize processes

• Map processes

• Estimate times and costs

• Apply improvement techniques

• Create internal controls

• Develop metrics

• Test new processes and rework them as necessary

• Implement the changes

• Gain recognition

• And more

A far cry from the complicated, theory-laden books on the market, the clear and practical approach in The Power of Business Process Improvement will leave colleagues energized, focused, and well-equipped to take their organization to the next level.