The EQ Interview: Finding Employees With High Emotional Intelligence

Lynn outlines ways that managers and interviewers can assess job candidates' emotional intelligence. She reviews five areas (self-awareness, self-control and self-management; empathy; social expertness; personal influence; and mastery of vision and purpose) and how they improve job performance, with examples of competencies, and provides about 250 behavior-based questions for evaluating how applicants have used emotional intelligence in past jobs. Lynn is associated with an international consulting and training firm that helps leaders forge trusting relationships and provides resources for trainers, coaches, and human resource professionals. Annotation c2008 Book News, Inc., Portland, OR (booknews.com)

Adele B. Lynn (Belle Vernon, PA) is the founder and owner of The Adele Lynn Leadership Group, an international consulting and training firm whose clients include many Fortune 500 companies. Her business focuses on helping organizations strengthen productivity and quality through improvements in emotional intelligence and workplace trust. Her previous books include Quick Emotional Intelligence Activities for Busy Managers (978-0-8144-0895-7), The Emotional Intelligence Activity Book (978-0-8144-7123-4) and The EQ Difference (978-0-8144-0844-5).