90折
A Survival Guide for Working With Humans: Dealing With Whiners, Back-Stabbers, Know-It-Alls, and Other Difficult People
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：90 折 473 元
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商品簡介
Everyone has had one a colleague or client who makes going to work a trial and a terror. Scott, a Bay Area consultant, provides chatty guidance for reducing workplace difficulties and improving morale. Her approach mixes problem-solving and conflict-resolution techniques with methods such as visualization, mental gymnastics, and intuitive reasoning to determine a course of action. Her anecdote-based narrative includes quizzes, profiles of common personality types, and problem and conflict scenarios. Annotation c2004 Book News, Inc., Portland, OR (booknews.com)
作者簡介
Gini Graham Scott, Ph.D. is the founder and director of Changemakers and Creative Communications & Research. She is the author of thirty-five books, including Work with Me!: Resolving Everyday Conflict in Your Organization. She wrote the Work It Right! column, upon which this book is based, for the Oakland Tribune. She lives in Oakland, California.
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