Americans at Work ─ A Cultural Guide to the Can-Do People

Storti, a Washington D.C.-based intercultural communications consultant, readily admits that he is making generalizations about American workers and their behavior. In doing so, he hopes to ease some of the inevitable conflicts by educating non-American managers and project leaders about what they can expect from American employees. The bulk of the book provides a broad overview of American workplace ethics and behavior. The last section explains details such as e-mail and telephone etiquette, greetings and leave-takings, going to lunch, and giving feedback. Annotation c2004 Book News, Inc., Portland, OR (booknews.com)

Criag Storti is founder and director of Communicating Across Cultures, a Washington DC-based intercultural communication training and consulting firm. With work appearing in the Washington Post, Los Angeles Times, and Chicago Tribune, he is the author of six books, he is the author of six books, including Speaking of India: Bridging the Communication Gap When Working with Indians and the bestselling Cross-Cultural Dialogues, The Art of Crossing Cultures, and The Art of Coming Home. After living nearly a quarter of his life abroad, he now lives in Maryland. For more information, please visit his website: www.craigstorti.com.