Effective Methods for Modern Healthcare Service Quality and Evaluation

This volume contains 10 articles on healthcare service quality and evaluation, covering healthcare management and decision making, operational research in medicine and health systems, information technology, and strategy and policy. Health, information technology, economics, and other researchers from Europe, North America, India, and Brazil discuss health services quality and patient satisfaction, the role of high-performance work practices in organizational performance, and the use of decision analytic methods; methodologies for scaling data under uncertainty and modeling and scheduling surgery procedures; the influence of information technology on the Affordable Care Act, electronic health records, and databases; the use of geographic information systems in healthcare research; and expanding access and improving the quality of pharmaceutical services, the merging of hospitals, and European public health policies. Annotation c2016 Ringgold, Inc., Portland, OR (protoview.com)