Measuring the Success of Employee Engagement ─ A Step-by-step Guide for Measuring Impact and Calculating Roi
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Patricia Pulliam Phillips, PhD, is an internationally recognized author, consultant, and president and CEO of the ROI Institute, Inc. Phillips provides consulting services to organizations worldwide. She helps organizations build capacity in the ROI Methodology by facilitating the ROI certification process and teaching the ROI Methodology through workshops and graduate level courses.
Jack J. Phillips, PhD, is chairman of the ROI Institute and a world-renowned expert on measurement and evaluation. Phillips provides consulting services for Fortune 500 companies and workshops for major conference providers worldwide. Phillips is also the author or editor of more than 100 articles and 75+ books, including Measuring the Success of Leadership Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI(ATD Press). His work has been featured in the Wall Street Journal,Bloomberg Businessweek, Fortune, and on CNN.
Rebecca Ray is a seasoned professional with more than 20 years of academic, corporate, and consulting experience and a track record of success and recognition for excellence and innovation in talent management. She also is a co-author ofMeasuring the Success of Leadership Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI(ATD Press).
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