Account Management Basics: How To Improve Your Key Account Management Strategy: Winning More Deals
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This book is your blueprint for winning long-term business with your highest potential buyers (your customers). Learn what the top account managers do:
- Systematize repeat business.
- Achieve flexibility and freedom by keeping a barrier between sales and customer or client service.
- Build long-term partnerships by prioritizing experience over output.
- Make life easier by leveraging new apps, tools, and high-tech shortcuts.
- Maximize networking referrals.
- Get the right framework for winning more deals, delighting your customers, and achieving peace of mind.
The book is equal parts sales and customer service, with a healthy sprinkling of technology.
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