Lighter (U. of Tennessee-Knoxville) contends that the current financial recession provides a good opportunity to improve health care in the US, and also provides object lessons in what happens to huge
Basics of Health Care Performance Improvement: A Lean Six Sigma Approach prepares future healthcare administrators to meet the challenges of a changing marketplace through the proven Lean Six Sigma me
Lighter (director, The Institute for Healthcare Quality Research and Education, University of Tennessee) and Fair, director of statistical applications for an SPC software company, have revised the se
