The 10th anniversary edition of the classic guide to handling life's toughest conversationsWhat is a difficult conversation?Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works.It teaches us to work through them by understanding that we're not engaging in one dialogue but three:- The "what happened" conversation (what do we believe was said and done)- The "feelings" conversation (the emotional impact on everyone involved) - The "identity" conversation (what does this mean for everyone's opinion of themselves)Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.
MWA Grand Master Muller delivers a relatively routine stand-alone, a murder mystery with an environmental veneer, which falls short of the quality of her acclaimed Sharon McCone series (The Dangerous Hour, etc.). When a greedy North Carolina corporation seeks to harvest water from a quiet California lumber town—the Cape Perdido of the title—Jessie Domingo, a public and community relations consultant, and Fitch Collier, an arrogant and difficult attorney who specializes in water rights, team up to help the community fight the interloper. The conflict between the townspeople and the company rapidly escalates after a sniper takes a shot at one of the huge bags to be used to transport the water. The lingering shadow from a decades-old unsolved murder connected to many of the local players in the dispute complicates Domingo's work and leads to even more violence. Less than compelling characters and a pat ending mark this as an uncharacteristic lapse for Muller, who hopefully will return to
How did a peanut farmer from a small town in Georgia become the 39th President of the United States? Find out in this addition to the #1 New York Times best-selling Who Was? series!Everyone was rather surprised when small-town farmer Jimmy Carter first announced that he’d be running for president in 1976. When Jimmy told his mother, she replied, “President of what?” But this former naval officer and governor of Georgia was ready for the role. Jimmy Carter went on to become one of America’s most beloved political figures thanks to his honesty, strong faith, and compassion. Even today, Jimmy Carter is still dedicated to helping Americans through his extensive work as a philanthropist. He and his wife, Rosalynn, volunteer with Habitat for Humanity, building houses for the less fortunate and inspiring others to a life of service. Who Is Jimmy Carter? details the entire life of Jimmy Carter, beginning with his 1924 birth in Plains, Georgia. Readers will learn about his life as a p
Art Models 10 Companion Disk is a photographic figure drawing reference on a PC and Mac compatible DVD data disk. With 100 poses and 40 models, it presents over 2,800 photos of nude art models?both female and male?in Art Models'' signature in-the-round photography, complete with alternate views and in high resolution. All for less than the cost of hiring one model for one session. People who draw or paint can choose the best angle for their project. People who do 3D work, like sculpture, get all the required views around the figure. Great for professional artists creating finished works of art and a vast source of study material for students. Scale, rotate, flip, enlarge, brighten, darken and even combine images using standard photo editing software like Photoshop or GIMP for endless variety. Because the photos are presented in JPEG format, they can be sent to any device or printer.
Contrary to the view of trauma popularized by literary theorists, Trauma and Forgiveness argues that the traumatized are capable of representing their experience and that we should therefore listen more and theorize less. Using stories and case studies, including testimonies from Holocaust survivors, as well as the victims of 'ordinary' trauma, C. Fred Alford shows that, while the traumatized are generally capable of representing their experience, this does little to heal them. He draws on the British Object Relations tradition in psychoanalysis to argue that forgiveness, which might be expected to help heal the traumatized, is generally an attempt to avoid the hard work of mourning losses that can never be made whole. Forgiveness is better seen as a virtue in the classical sense, a recognition of human vulnerability. The book concludes with an extended case study of the essayist Jean Améry and his refusal to forgive.
Plants-Only Kitchen offers an explosion of flavour, with more than 70 vegan recipes that work around your lifestyle. With symbols flagging whether recipes are high-protein, take less than 15 minutes, or are suitable for meal prep and batch cooking, Plants-Only Kitchen explains how best to make a vegan diet work for you. No fuss, no fancy ingredients - just fantastic food using plants, only. Gaz Oakley (aka @avantgardevegan) has amassed well over a million followers on social media with his exciting vegan dishes, which emphasize that a plant-based diet doesn't mean missing out on taste. In Plants-Only Kitchen, Gaz's recipes are easier than ever before - following his step-by-step instructions, tips and advice, anyone can cook great vegan food.
★一出版即登上Amazon、《紐約時報》、《華爾街日報》暢銷書★《金融時報》、《華盛頓郵報》、《企業》、《商業內幕》評選最佳商業書未來，什麼人最搶手？「管理學界最具影響力的聲音」韓森重磅發聲：頂尖高手都是績效控，全新工作法則就是你的新機會！成功學里程碑之作，席捲各大媒體推薦書榜單「關於聰明工作，讀這一本就夠了。」未來，什麼人最搶手？研究個人表現與企業績效的世界級權威、三度入選全球50大管理思想家的韓森發現，成功人與普通人真正的差異，在於心智的不同。頂尖高手都是績效控，擁有七種高績效心智，你就能在工作上表現傑出，還能將省下的時間精力拿去過你想過的生活。不管什麼職位，都需要高績效，但99%的人都沒能真正做到聰明工作。你已經辛苦太久了，不該再繼續犧牲你的人生。全新工作成功學解開困惑許多人的問題︰為什麼能力差不多，表現卻差很多？為什麼他可以成就不凡，而你那麼努力卻始終平凡？別再重複舊的低效模式，新時代的工作邏輯改變了，你的心智也要全面升級。不需超時工作、成為天才或靠運氣，績效感讓你脫穎而出。小心七大績效殺手：1.無法專心→工作太多、誘惑太多，還有老闆覺得你不夠忙2.嘗試做愈多但實際完成愈少→壓力破表的人跟愛挑事做的人，績效差不多3.當一天和尚撞一天鐘→每天跟時間賽跑，只求過關就好4.習慣成自然→熟能生巧，然後生鏽，最後卡住你的人生5.有恆毅力卻無動員力→以為埋頭苦幹就會有好結果6.明知沒意義卻仍花時間把事做完→一切按規定來，免得被討厭7.明知沒作用卻邀一堆人來開會→這樣出問題才不是你的問題高績效人士的七種心智：1.雙重專注，否則前功盡棄2.重新設計工作，找出價值缺口3.建立學習迴圈，每天15分鐘讓自己煥然一新4.熱情加使命感，創造有個性的影響力5.說服需用巧毅力，才能激發對的情緒與行動力6.敢爭辯也最團結，讓團隊發揮最大潛能7.掌握協作要訣，一天只做最重要的事名人力薦每個人都該讀沈國榮｜和大工業董事長童子賢｜和碩董事長黃男州｜玉山金控董事長郭瑞祥｜台大管理學院教授邱奕嘉｜政大EMBA執行長葛望平｜歐萊德創辦人暨董事長謝文憲｜知名講師柯林斯（Jim Collins）｜《從A到A+》作者格蘭特（Adam Grant）｜華頓商學院教授杜維克（Carol S. Dweck）｜《心態致勝》作者我的工作哲學是「設定目標、找對方法、全力以赴、樂在其中」，與書中提到的關鍵心智不謀而合。我相
☆☆☆「指數基金教父」約翰．柏格專文讚譽☆☆☆☆☆☆柏格頭論壇雙雄《鄉民的提早退休計畫》作者們強力支持☆☆☆☆眾多指數投資人：查爾斯．艾利斯、威廉．伯恩斯坦、喬納森．克雷蒙等聯名推薦☆投資一定要主動嗎？不努力不積極就不會有獲利嗎？你是不是認為「積極進出市場，才能獲取成效」？你是不是覺得「只要努力，一定能挑到贏過市場的股票」？小心！你的貿然進取恐讓賺錢助力變阻力！其實，投資這門學問沒有你想得這麼困難或辛苦，只要轉變你的投資信仰，放下主動追求被動，使用指數化投資工具加上長期堅持的被動配置，《被動投資學》就是你成功追求致富的不敗信仰！知名《富比士》雜誌專欄作家理查‧菲利（Richard A. Ferri），從主動式證券經紀人變為提供被動式投資組合策略的公司創辦人。改變路線的他，以經紀商的銷售經驗加上實際歷史的研究數據，指明了主動式投資路線的曲折坎坷，以及被動式投資路線的種種優勢，下面，就一起來改變你的投資理念，學習能讓所有人抱得財富歸的投資學問吧！◎改變投資信仰第一招：放棄主動型基金長久以來，許多媒體、主動型基金業者不斷的揮舞著「主動型基金能賺取超額報酬」的大旗，吸引眾多投資人爭先恐後的加入其中。然而這一切只是行銷手法，事實上，主動型基金沒有你知道的那麼好！下列是你可能忽略的投資陷阱：【有銷售佣金或其他相關費用】在賺取超額報酬之前，當你選擇以主動型基金進行操作時，就須先繳納較高的相關手續費或佣金。跟相同投資目標的主動型基金相比較，追蹤指數的基金每年可能只收取0.2％的費用，而主動型基金每年則需收取1.2％的費用。【沒注意到的稅金】主動型基金為了努力賺取超額報酬，因而頻繁進出市場使得週轉率較高，而產生更多的稅金成本，這些成本需由投資人負擔。指數型基金的基金週轉率每年約6%，而主動型基金年度週轉率約50%。【追求高報酬的風險】愈高的報酬伴隨著愈高的風險。像是主動型基金可能會為了追求高報酬，而選擇小型資本公司的股票，因而有較高風險。【成功時的報酬少，失敗時的損失高】你以為只要績效勝出就能獲利，事實上，勝出的主動型基金賺取報酬的獲利程度，遠少於其他績效較差基金虧損所造成的高額損失，也就是說，勝出的主動型基金賺少賠多。【與指數型基金相比，績效較低】根據研究資料統計，當與主動型基金與指數型基金的報酬做比較，只有三分之一的機會主動型基金的績效會勝出，三分之二會輸給指數型基金，整體績效而
HarperCollins is proud to present its incredible range of best-loved, essential classics. I believe a leaf of grass is no less than the journey work of the stars… First published in 1855, and edited,
You own your job vs. your job owns youUpward spiritual mobility vs. upwardfinancial mobilityGood-bye job security hello self-relianceIn 1995 Paula Brook left her career as editor-in-chief at Western L
Finally, here is a book that gets to the heart of what professional women want. Like most of us, you've had enough of the sixty-hour workweeks, the day-care dash, and the vacations that never get take
