全球化的世代，全球化的現代 面對迎面地而來的外國人，你的記憶卻始終停留在小學 How are you? I'm fine, thank you. And you? 食衣住行，吃喝玩樂 855句飯店實用應對英語 聽懂對方說什麼，也讓對方聽懂你在說什麼！ ▎Front Office Department 前檯部 一進飯店聽到英文就當機，支支吾吾說了半天還是說不清。 記好幾句基礎英文，找好飯店，晚上休息充飽電！ The reception desk is just over there. This way, please. 接待處就在那裡，這邊請。 Do you have a reservation with us? 您有預訂嗎？ That was a single room, wasn't it? 您預訂的是一間單人房，對嗎？ If you need anything, just call the reception. The number is 0. 如有什麼需要，請撥0與接待處聯繫。 Are you checking out today? 您今天要退房嗎？ Here's your bill. Please check it. 這是您的帳單，請您過目。 ▎Housekeeping Department 客房部 房間設備壞了，什麼東西缺了少了， 卻因為英語不好遲遲不敢提出要求？ 出國玩錢都付了，就別讓自己過得那麼委屈！ I'd like one more blanket. I feel a little bit cold. 我想再要一床毛毯，我覺得有點冷。 May I have some more writing-paper? 再給我一些信紙，好嗎？ Sorry to disturb you, but may I clean your room now? 對不起打擾一下，現在可以打掃您的房間嗎？ Will you come back later? 請你等一下再來，好嗎？ The toilet is blocked. 馬桶堵塞了。 The water tap drips all night. 水龍頭滴了一整夜水。 A repairman/electrician will come and check it right away. 修理人員馬上就會來檢查一下。 ▎Food
