The authoritative guide to project management...completely revised to meet the accelerating pace of today's project environment. "The AMA Handbook of Project Management" has been aw
Hallows has added and deleted information for the second edition to reflect changes in project management in information systems over the past seven years. In particular, he has dropped the chapter on
In this extraordinary book, 22 unparalleled achievers from diverse professions talk about their own experiences, offering candid insights on mentoring and empowering children with high potential. Kids
This guide to interviewing prospective job candidates suggests drawing on questions about the person's previous job experience to judge their abilities and future performance. Hoevemeyer describes Com
Re-energizing a company’s customer service -- and inspiring greater customer loyalty --using the power of kindness. Despite years of focus on the importance of customer service, most busin
A powerful program for getting your finances into shape...now in paperback! Are your bills bloated, your savings scrawny, and your investments sluggish and lazy? This book introduces a proven program
How to make sure employees meet their goals -- and yours. "All managers want to hold their employees accountable for results, but few know how. Moving beyond the far-from-ideal annual performanc
For sales, marketing, finance, and human resource professionals, Zoltners (marketing, Northwestern U.) et al. describe how to create incentive systems that effectively motivate salespeople. They empha
Volkema (business, American University) examines what leverage is, how to increase one's own leverage or decrease the leverage of another party, and the advantages and disadvantages of these approache
All-new, fast, simple exercises managers can use to build great teams! Most managers, supervisors, and team leaders realize the importance of team-building, but just can’t seem to find the time
What’s more important than whether a project is on time or on budget? Whether it delivers value. What good is a project that's on time...on budget...and ends up providing your organization
An expert guide to team building for new managers who want results. With the same brand of accessible and sage advice readers found in The First-Time Manager, this new offering from manage
Don't lose them at 'hello! Some people have the ability to start a conversation and immediately draw people in, while others -- perhaps even those with more valuable things to say --
Innovative strategies to help managers focus on -- and work to increase -- shareholder value. "Recent events have turned the spotlight on the issue of corporate accountability -- especiall
Solomon, director of a consulting firm specializing in online consumer research, looks at the latest research, real-world examples, and current thinking in advertising, sociology, and media studies to
Writing for business leaders, two consultants outline a process for combining innovation with strategic planning. They explain the potential for creating a portfolio of new business opportunities and
