Consultant Christensen presents a 10-step plan for transforming the HR department from an administrative function into a strategic business partner. Drawing upon decades of experience as a human resou
Hira (Rochester Institute of Technology) and Hira (Simon Fraser University) describe the factors that have led U.S. companies to send white collar jobs overseas, and propose business, education, and p
One industry has had more impact on life in America than any other before or since. Here is the story of two men and one company at the start of it all. "You couldn't find two more different men
"Parents today try too hard to be superhuman, often sacrificing their own well-being -- and relationships with friends, family, even their spouses -- to meet the ever-increasing demands of their child
Intended for managers, this book offer advice on conducting an employee appraisal interview, identifies the five requirements for an effective performance review program, and provides sample forms. Or
Global sourcing is a powerful business strategy that translates directly to the bottom line. Here’s how to do it right. More than ever, global sourcing is an economic necessity for compani
White, president of the U. of Illinois, offers his thoughts on leadership, drawing on his own experience as a leader in various capacities. The two sides of a successful leader require a cold and disc
How Asking the Right Questions Generates the Great Ideas Your Company Needs By Arthur B. VanGundy Creative ideas matter only if they address the challenges your business must meet. As an
Thomsett, who has written many books and articles on business topics, provides detailed assistance to the business of being a project manager. The second edition expands coverage of jobs in the world
Written for buyers, managers, and executives, this guide serves as a basic introduction to purchasing, but also relates specific tools to broader procurement and general business issues. Paquette (a
Provides salespeople a system that gives customers more measurable benefits that competitors, and shows sales people how to make fewer calls to win higher-profit orders.
Proven negotiation tactics for the real world. To win at the game of business, you’ve got to be street-smart. The StreetSmart Negotiator distills the collective wisdom of the world’s top
Every team needs a regular dose of team spirit to function at its best. That's why managers turn to these easy and effective activities for building camaraderie and cohesion. Now in its second edition
A guide to the online auction house explains how to navigate the eBay Web site, advertise items, place online bets, evaluate buyers and sellers, offer customer services, and build a profitable e-comme
Find out how to achieve exponential savings and breakthrough innovations in your organization with The Incredible Payback. Building on the 20 Best Practices in Procurement identified in the authors' p
Companies that lose the trust of customers and investors risk losing much more. Maybe even everything. The recent rash of corporate scandals—and the ensuing financial ruin of companies and
Accelerated business growth consultant Hanan presents his formula for achieving sales success. Known as "consultative selling," this approach is based upon the repositioning of the salesman as a consu
Few professional firms are able to consistently grow their fees and profits. Based on the concept of relationship marketing, The Rainmaker's Toolkit gives readers the tools, techniques, and strategies