A customer experience roadmap to transform your business and culture. Chief Customer Officer 2.0 will give you a proven framework that has launched and advanced the customer experience transformation
"Friend, asshole, angel, mutant," singer-songwriter Vic Chesnutt "came along and made us gross and broken people seem...I dunno, cooler, I guess." A quadriplegic who could play only simple chords on h
How did the minimally trained, isolated Srinivasa Ramanujan, with little more than an out-of-date elementary textbook, anticipate some of the deepest theoretical problems of mathematics - including co
For most, a plane crash means the end of life. For Dusti Dawson, it's just the beginning...Dusti and her sister Batina survived the crash, thanks to a couple of brothers who are equal parts menacing a
Somewhere on the South African veld, 1901: At the height of the Boer War, a doctor at a British concentration camp conducts a series of grim experiments on Boer prisoners. His work ends in chaos, but
Discovering a life-animating, universe-size work of literary criticism of the sort that can’t be written anymore (currently shelved in the “Schmulowitz Collection of Wit and Humor” at the San Francisc
Forged in the fires of conflict, the Iron Kingdoms is a fantastic realm where the combined power of magic and technology thunders across a landscape shaped by war. Dominating the field of battle are r
USA Today best-selling author Terri E. Laine brings a new standalone new adult romance novel, Chasing Butterflies, about second chances on and off the field. One night ...one kiss ...one touch ...will
Startup money is moving online, and this guide shows you how it works. The Art of Startup Fundraising takes a fresh look at raising money for startups, with a focus on the changing face of startup fin
A steamy, full-length, standalone romance with a guaranteed HEA from Amazon best-selling author Alison Ryan... Revel, a second chance summer romance. Declan DeGraff is old money, turned no money, turn
Charlotte Stewart is known by millions of fans worldwide for her role as the beloved schoolteacher, Miss Beadle, on the iconic TV show, Little House on the Prairie, currently broadcast in syndication
A Standalone Contemporary Romance from the NYT best-selling author of the Fixed Trilogy. I'm good in a boardroom, but I'm better in the bedroom. Much better. I can charm the skirt off any woman in one
Can three broken pieces make a whole? Josiah Evans is the orphan who lost both his parents. He's sweet, shy, and all heart. He wants nothing more than to be loved. Mateo Sanchez is the son of a gang l
In the fourth book of the Extinction Wars series, Abaddon commands a Karg-Jelk Super Fleet bent on annihilating humanity. He's the galaxy's most ruthless strategist wielding superior technology. That
Martha Grimes's Hotel Paradise was hailed by Booklist as "superb...beyond genre...one of the year's best." Now, Grimes returns to the same small town, intertwining the threads of one young girl's unex
Entering a new leadership role? Leading a reorganization or integrating teams? Get better results faster by building and implementing your 100-Day Action Plan. Your first 100 days in a new leadership
In the latest from the New York Times best-selling author of Murder of an Open Book, a school psychologist has her hands full after a school board sourpuss meets a bitter end. With her morning sicknes
Dr. Paul Rook, cynical philosopher, loving father, and private detective has just taken on an investigation which threatens to consume him. It is his most perverse and personal case yet. Mercedes, Roo