90折
Making Change Work ─ How to create behavioural change in organizations to drive impact and ROI
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：90 折 1863 元
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商品簡介
When change initiatives fail, many times the organization is blamed for not aligning projects to business needs from the beginning, or for not turning knowledge into action.Making Change Work argues that what connects success with these initiatives is behavioral change. It brings together the ROI Institute's established methodology for aligning projects and programs to business needs and for evaluating impact and ROI with the Turning Learning Into Action methodology developed by Emma Weber to support learning transfer.
The book offers a step-by-step process for any business initiative that requires behavioral change, providing the critical link bridging both knowledge and application. Cutting through complex change theory, this book is a how-to guide for solving the problem of change projects that don't deliver business impact. It includes case studies on organizations that are using the methodology to create successful outcomes that are not just demonstrated, but also delivered and measurable.
作者簡介
Emma Weber is the founder of Lever-Transfer of Learning and developer of the Turning Learning into Action™ methodology. Lever Learning delivers programs throughout 16 countries and in 11 languages. Users of the new TLA methodology include BMW, Apple, Jaguar Landrover, Colgate, Cisco, and Nokia. A recognized authority on the transfer of learning, Emma has been a guest speaker on learning effectiveness at conferences in Australia, New Zealand, and the USA.
Patricia Pulliam Phillips is President and CEO of ROI Institute, a provider of services for measurement, evaluation, metrics, and analytics. She teaches ROI Methodology and Measurement for Results-Based Management at the UN System Staff College and is Professor of Practice for the University of Southern Mississippi's Ph.D. in Human Capital Development program.
Jack Phillips is Chairman of ROI Institute. He also provides consulting services for Fortune 500 companies and other global organizations. His work has been featured in The Wall Street Journal, BusinessWeek, and Fortune magazine. He is the author or editor of more than fifty books including Measuring Leadership Development (McGraw-Hill), Measuring the Success of Organization Development (ASTD Press), and Project Management ROI (Wiley).
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