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【簡體曬書節】 單本79折,5本7折,優惠只到5/31,點擊此處看更多!

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商品類型

原文書 (11)
商品狀況

可訂購商品 (11)
庫存狀況

無庫存 (11)
商品定價

$800以上 (11)
出版日期

2018~2019 (1)
2016~2017 (2)
2016年以前 (8)
裝訂方式

平裝 (4)
精裝 (7)
作者

Colin Shaw (2)
Colin Shaw/ John Ivens (2)
Andrea Millwood Hargrave/ Colin Shaw (1)
Colin O'Connor,Peter Shaw (1)
Colin Shaw/ Qaalfa Dibeehi/ Steven Walden (1)
Colin Shaw/ Ryan Hamilton (1)
George Shaw/ Colin Wiggins (INT) (1)
Robert W. Shaw Caroline Overton Lindsay McMillan and Colin Davis (1)
Yvonne Nolan,Colette Burgess,Colin Shaw (1)
出版社/品牌

Palgrave Macmillan (7)
CRC Press UK (1)
Natl Gallery Pubns Ltd (1)
PBKTYFRL (1)
Pearson Education Limited (1)

三民網路書店 / 搜尋結果

11筆商品,1/1頁
Revolutionize Your Customer Experience
90折
作者:Colin Shaw  出版社:Palgrave Macmillan  出版日:2004/12/17 裝訂:精裝
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies
定價:3000 元, 優惠價:9 2700
無庫存,下單後進貨(到貨天數約45天)
The DNA of Customer Experience: How EmotionsDrive Value
作者:Colin Shaw  出版社:Palgrave Macmillan  出版日:2007/07/10 裝訂:精裝
In this book, a leading management guru uses new research to explore the critical role of emotions in forming and sustaining the customer experience--and shows how this is crucial for profitability an
定價:3375 元, 優惠價:1 3375
無庫存,下單後進貨(到貨天數約30-45天)
Building Great Customer Experiences
作者:Colin Shaw; John Ivens  出版社:Palgrave Macmillan  出版日:2002/11/09 裝訂:精裝
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may u
定價:3825 元, 優惠價:1 3825
無庫存,下單後進貨(到貨天數約30-45天)
The Intuitive Customer ─ 7 Imperatives for Moving Your Customer Experience to the Next Level
90折
作者:Colin Shaw; Ryan Hamilton  出版社:Palgrave Macmillan  出版日:2016/04/29 裝訂:精裝
Consumers are unreasonable – but they're not stupid. We all like to think we make rational choices. But thirty years' of research has shown that what we actually do is make instinctive, 'gut' choices
定價:2700 元, 優惠價:9 2430
無庫存,下單後進貨(到貨天數約30-45天)
Building Great Customer Experiences
作者:Colin Shaw; John Ivens  出版社:Palgrave Macmillan  出版日:2004/12/17 裝訂:平裝
This is an updated edition of the bestselling book by Colin Shaw and John Ivens about building and delivering great customer experiences--something far too many companies neglect. The authors show tha
定價:2700 元, 優惠價:1 2700
無庫存,下單後進貨(到貨天數約30-45天)
Bridge Loads:An International Perspective
滿額折
作者:Colin O'Connor; Peter Shaw  出版社:PBKTYFRL  出版日:2019/12/09 裝訂:平裝
定價:3719 元, 優惠價:1 3719
無庫存,下單後進貨(到貨天數約45-60天)
Accountability and the Public Interest in Broadcasting
作者:Andrea Millwood Hargrave; Colin Shaw  出版社:Palgrave Macmillan  出版日:2009/02/15 裝訂:精裝
Against a backdrop of great change in technology and the economics of broadcasting and new media, this timely survey of contemporary attitudes to accountability and the public interest in broadcasting
若需訂購本書,請電洽客服
02-25006600[分機130、131]。
George Shaw ─ My Back to Nature
作者:George Shaw; Colin Wiggins (INT)  出版社:Natl Gallery Pubns Ltd  出版日:2016/07/07 裝訂:精裝
In 2014, the contemporary painter George Shaw (b. 1966) began a two-year post as associate artist in the National Gallery, London. This book documents his experiences there, as well as the work he pro
定價:1925 元, 優惠價:1 1925
無庫存,下單後進貨(到貨天數約30-45天)
Level 2 Health and Social Care Diploma: Candidate Book 3rd edition
95折
作者:Yvonne Nolan; Colette Burgess; Colin Shaw  出版社:Pearson Education Limited  出版日:2011/03/22 裝訂:平裝
定價:2386 元, 優惠價:95 2267
無庫存,下單後進貨(到貨天數約45-60天)
Customer Experience: Future Trends and Insights
作者:Colin Shaw; Qaalfa Dibeehi; Steven Walden  出版社:Palgrave Macmillan  出版日:2010/10/12 裝訂:平裝
We are living in historic times. Competition is becoming increasingly fierce and customers are much more demanding. To stay ahead of the competition it is imperative to understand the emerging trends
定價:3150 元, 優惠價:1 3150
無庫存,下單後進貨(到貨天數約30-45天)
Atlas of Endometriosis
作者:Robert W. Shaw Caroline Overton Lindsay McMillan and Colin Davis  出版社:CRC Press UK  出版日:2007/10/24 裝訂:精裝
Endometriosis affects women in the reproductive years, is associated with pelvic pain and infertility, and - although not life threatening - can seriously impair health, with huge economic and social
若需訂購本書,請電洽客服
02-25006600[分機130、131]。

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