This book constitutes the proceedings of the 6th International IFIP Working Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012), held in Ghent, Belgium, durin
This striking 300-piece jigsaw shows the national flags of every independent country in the world for children to piece together and discover. Each flag is labelled, and the colourful, completed puzzl
This SpringerBrief explores the internal workings of service systems. The authors propose a lightweight semantic model for an effective representation to capture the essence of service systems. Key to
